New and Efficient way to dispatch tow trucks

Dispatch Wreckers central dispatch system

With Dispatch wreckers, there is no more time wasted broadcasting for wreckers over the air or calling individual tow truck operators on the phone. Communication Officers can simply log on to their agency’s own personalized interface and issue wrecker requests.  They can then follow the process of their requests and monitor the tow truck operators responding.

Dispatch wreckers is meant to solve the multiple issues involved with tow truck dispatch management. The system can be configured to notify all wreckers authorized to tow in your area or go by an ordered list of wreckers of your choice.

If your agency is still using over the air broadcasts, you will cut down on air time used for wrecker calls, allowing the frequency to be available for emergency calls.

If you call wreckers on a list, the system can do this for you, going by the next wrecker on your rotation list and skipping to the next wrecker  company if a tow truck operator fails to respond to your request. This frees up your communications officers and maintains order in your rotation.

Dispatch wreckers is exclusive and free to use by law enforcement agencies. It is accessible online via a dedicated portal to your agency. Each agency can be configured to accommodate your existing tow policies.

You can also use this tool to manage your tow truck operator permits and restrict the use of the system to authorized operators.

The Communications Officers interface allows them to:

• Dispatch wreckers to a scene via a general broadcast or a specific callout
• Specify the remaining time to a broadcast ( if applicable )
• Indicate the type of request ( I.E. Major Accident, prisoner vehicle, friendly wrecker, etc..)
• Request specialties such as flat bed, dollies, etc..
• Disregard as needed
• Monitor who is responding and ETA’s
• Contact an operator directly via telephone if needed
• View where tow truck operators are responding from on an interactive map ( where available ).
• Keep a complete log of past requests

There is also a possibility to integrate the Dispatch Wreckers system with your existing CAD infrastructure.

Dispatch wreckers is a silent and efficient dispatch solution that works everywhere at any time, whether you are using one or 5000 tow truck companies. Save time and allow your personnel to focus on their safety and law enforcement rather than trying to manage tow truck operators.

Contact us today for a demonstration or more information.