Law Enforcement Central Wrecker Dispatch System

Dispatch wreckers is the new law enforcement tool to dispatch wreckers. Communication Officers use this tool to send messages directly to wrecker drivers authorized to tow in your area. Using this new interactive system, tow truck operators and owners can advise law enforcement of their estimated time of arrival to a scene. Communications Officers can monitor if wreckers are responding to calls for tow, as well as disregard or request special tow types.
The Department of Homeland security mandated that all law enforcement agencies migrate their radio systems to encrypted channels, leaving tow truck operators relying on scanners to hear wrecker broadcasts in the dark. Other agencies rely on rotation call lists, which take time and are inefficient. Dispatch wreckers system sends interactive text messages to tow truck operators that subscribe to the feeds allowing to be notified of a scene requesting tow trucks. The drivers can reply to these notifications with their intention to respond as well as their ETA.